Policies

Accessibility

Last Updated: 25 Jul 2024

At this centre we provide the following facilities to make the centre accessible to everyone:

Public Transport

There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Oxford.

Parking

Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is located at the front of the venue.
The car park type is open air/surface.
There is/are 5 Blue Badge parking bay(s) within the car park.
The dimensions of the Blue Badge parking bay(s) are 250cm x 485cm (8ft 2in x 15ft 11in).
The nearest Blue Badge bay is 10m (10yd 2ft) from the Main Entrance.
The furthest Blue Badge bay is 22m (24yd 2in) from the Main Entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb between the car park and the venue.
The dropped kerb does have tactile paving.
There is not a road to cross between the car park and the entrance.
The car park does not have a height restriction barrier.
There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the venue.
There is step-free access at this entrance.
The main door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 112cm.
There is a second set of doors.
The door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 112cm.

Reception

The desk/counter is 3m (3yd 10in) from the Main Entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is high (110cm+).
The desk/counter has a low (76cm or lower) section.
The lighting levels are moderate to good.
There is not a hearing assistance system.

Inside Access

There is level access to the service(s).
There is not a hearing assistance system.
This venue does play background music.
Music is played in the fitness suite and studios.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are moderate to good.

Level Change (Rear of Main Corridor)

There is a ramp/slope to access this area/service.
The ramp/slope is located at the rear of the main corridor.
The ramp/slope gradient is slight.
The ramp/slope is permanent.
There is a level landing at the top of the ramp/slope.
The ramp does have handrails.
The handrails are on both sides.
There is a/are step(s) to access this area/service.
The step(s) is/are located at the rear of the main corridor.
There is/are 3 step(s) to the area/service.
The lighting levels at the step(s) are moderate to good.
The step(s) is/are clearly marked.
The step(s) is/are medium height (11cm - 17cm).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.
The ramp/slope does bypass the step(s).

Swimming Pool

There is level access from the changing area to the swimming pool.
There is not a ramped entrance into the water.
There is a wet side chair available.
There is a hoist for wheelchair users to access the water.
The hoist is manual.
There are steps into the swimming pool.
There are 9 steps.
The steps do have handrails.
The handrails are on the right going up.
There is a ladder type entrance into the water.
There is a handrail on both sides of the ladder.

Fitness Suite

The fitness suite is located in the main corridor.
The fitness suite is 27m (29yd 1ft) from the Main Entrance.
There is step free access to the fitness suite.
There are doors into the fitness suite.
The doors open towards you (pull).
The doors are single.
The door(s) may be difficult to open.
The opening is 89cm wide.

Staff receive some training in assisting disabled people.
Training provided is online disability and diversity training.
Equipment suitable for mobility or sensory impaired users includes free weights, squat rack and cables.
A portable hearing assistance system is not available for induction.
There is not clear manoeuvring space between equipment.
There is level access to all of the equipment.

Other Floors

The floors which are accessible by stairs are G and 1.
There are 13 steps between floors.
The steps are clearly marked.
The steps are medium height (11cm - 17cm).
The steps do have handrails.
The steps have a handrail on the left going up.
There is not a landing.
The lighting levels are medium.
The area(s)/service(s) on the floors which are not accessible is/are the viewing area for squash courts 1, 2 and 3.

Toilet with Adaptations (Right Hand Transfer)

Accessible toilet facilities are available.

Location and Access

There is pictorial signage on or near the toilet door.
This accessible toilet is approximately 18m (19yd 2ft) from the Main Entrance.
This accessible toilet is located ahead and to the right after the turnstiles.
There is level access to this accessible toilet.

Features and Dimensions

This is a shared toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a lever twist.
The width of the accessible toilet door is 87cm (2ft 10in).
The door may be difficult to open.
The dimensions of the accessible toilet are 199cm x 295cm (6ft 6in x 9ft 8in).
There is sufficient turning space in the cubicle for a wheelchair user.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 130cm (4ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is an emergency alarm.
The emergency pull cord alarm is fully functional.
Disposal facilities are available in the cubicle.
There is a/are sanitary and non-infectious waste disposal units.
There is not a/are not coat hook(s).

Position of Fixtures

Wall mounted grab rails are available for the toilet.
As you face the toilet the wall-mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There is a mirror.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm (3ft 3in).
The height of the towel dispenser is 103cm (3ft 5in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm (3ft 3in).
There is a wash basin.
The wash basin can be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).

Colour Contrast and Lighting

The contrast between the external door and wall is good.
There is a high colour contrast between the internal door and wall.
The contrast between the wall-mounted grab rail(s) and wall is fair.
There is a fair colour contrast between the dropdown rail(s) and wall.
The contrast between the walls and floor is fair.
The lighting levels are moderate to good.

Standard Changing Room (Wet Side - Unisex)

There is a/are standard changing room(s) available.
The standard changing room(s) is/are approximately 27m (29yd 1ft) from the Main Entrance.
The standard changing room(s) is/are approximately 24m (26yd 9in) from the reception desk.
The standard changing room(s) is/are approximately 15m (16yd 1ft) from the swimming pool.
The standard changing room(s) surveyed is/are located in the main corridor.
There is level access to the standard changing room(s).
Shower facilities are available within the changing room(s).
There is level access to the shower facilities.

Standard Toilet(s) (Wet Side)

Standard toilet facilities are available.
The female and male toilet facilities that were surveyed are located on the right of the swimming pool changing area.
The female and male toilets are approximately 14m (15yd 11in) from the swimming pool changing room entrance.
Inside the venue, there is level access to the female and male toilets.
Lighting levels in the female and male toilets are moderate to good.
Baby change facilities are located within the venue.
Baby change facilities are located within both the female and male standard toilets.
The height of the baby change table once extended is 92cm (3ft).

Standard Changing Room (Dry Side - Male)

There is a/are standard changing room(s) available.
The standard changing room(s) is/are approximately 28m (30yd 1ft) from the Main Entrance.
The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
The standard changing room(s) is/are approximately 2m (2yd 7in) from the fitness suite.
The standard changing room(s) surveyed is/are located in the main corridor.
There is level access to the standard changing room(s).
Shower facilities are available within the changing room(s).
There is level access to the shower facilities.

Standard Toilet(s) (Dry Side)

Standard toilet facilities are available.

Access to Standard Female Toilets

The female toilet facilities that were surveyed are located off the main corridor.
The female toilet(s) is/are approximately 30m (32yd 2ft) from the Main Entrance.
Inside the venue, there is level access to the female toilet(s).
An ambulant toilet cubicle with wall mounted grab rails is available.
Lighting levels in the female toilets are moderate to good.

Access to Standard Male Toilets

The male toilet facilities that were surveyed are located in the main corridor.
The male toilet(s) is/are approximately 35m (38yd 10in) from the Main Entrance.
Inside the venue, there is level access to the male toilet(s).
An ambulant toilet cubicle with wall mounted grab rails is available.
Lighting levels in the male toilets are moderate to good.

Additional Info

Documents are not available in Braille.
Documents are not available in large print.
A bowl of water can be provided for an assistance dog.
A member of staff trained in BSL skills is not normally on duty.
This service cannot be requested.

Our accessibility information can also be found on Ferry Leisure Centre | AccessAble

This accessibility statement outlines how accessible this website and third-party booking and membership application is and what measures are being taken to improve its accessibility status.

Accessibility on this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA - this website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text
you cannot skip to the main content when using a screen reader
some interface elements do not have sufficient colour contrast. For example, buttons, images, text and hovering on buttons
some links or controls open new windows or frames without a warning
some of our images do not have alternative (alt) text descriptions
some link text is not meaningful and within context
our cookie modal dialog does not have a descriptive dialog title

We will continue to improve accessibility across this website inline with WCAG guidelines. This work is being carried out throughout 2021.

Accessibility of third-party booking and membership application (Legend)

The booking and memberships system used on this website is a third-party application supplied by Legend and is used to support bookings and memberships at Ferry Leisure Centre. This accessibility statement outlines how accessible this application is and what measures are being taken to improve its accessibility status.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA - this application is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We know some parts of this application are not fully accessible:

issues with some form elements including duplicate ID's, missing or duplicate control labels
missing alt text
nested tables which some screen readers may find difficult to read
issues when trying to navigate using a keyboard
duplicate page titles on different pages
missing site map
low contrast of some text and buttons

We will continue to work with our third party supplier, Legend, to improve accessibility across their application inline with WCAG guidelines. This work is being carried out throughout 2021.

Feedback

We welcome your feedback on the accessibility of this website and third-party booking and membership application. If you are having difficulty viewing or navigating the content, notice any functionality that you believe is not fully accessible to people with disabilities, or have any suggestions on how we might improve accessibility please Contact Us stating "Accessibility" in your message.

Date

This statement was created on 28th April 2021.

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